Member Spotlight: Hyland Deepens Roots in Greater Cleveland

Updated: Mar 31


Since 1991, Hyland has proudly called Westlake, Ohio and greater Cleveland home – and called thousands of talented Northeast Ohioans “Hylanders.”


Those individuals’ expertise and innovation have played a vital role in our ability to deepen our position as a leader in the content services industry – in 2020, we were named a Leader in the Gartner Magic Quadrant for Content Services Platforms, the 11th time we’ve received that prestigious honor.


And while we’ve grown into a global company since our founding 30 years ago -- we’ve served 23,000-lifetime customers, employ over 4,100 individuals across the world, and have 30 office locations globally – we maintain our deep roots in greater Cleveland.


We offer many technical outreach and education initiatives – such as our Hy-Tech Club, which since 2014 has offered free, dynamic learning opportunities that cater to the tech-centered interests of high school students. In 2020 alone, we reached over 3,500 students through Hyland Tech Outreach, Computer Science Education Week, and other education initiatives.

  • Our employees, starting with our executive team, are committed to bettering the communities in which we work and live – our leadership continues to provide time off for each Hyland employee to volunteer in their community for an organization or project about which they are passionate. Last year, Hylanders supported more than 225 nonprofit organizations that were facing a year with unprecedented challenges, helping those groups deliver on their missions.

  • To continue our growth and further deepen our position as a leader in a very competitive content services space, we have undertaken a multi-year strategic initiative to build a cloud-first platform for the future while supporting our thousands of customers’ success today. That strategy includes internal innovation and external opportunities to complement our existing expertise, compete in new areas and support our customers in new ways.

Those external opportunities included four acquisitions in 2020; those organizations and their customers will have access to Hyland’s unparalleled range of content services capabilities and benefit from our extensive industry experience, track record of innovation and focus on customer success.


And that expertise and innovation, we’re proud to say, will be headquartered in Westlake, Ohio, and Greater Cleveland.

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1240 Huron Road East, Suite 300

Cleveland, Ohio 44115

(216) 592-2208

ingear@gcpartnership.com